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Services Available

Network Health Assessment             
Determines the overall stability of your network.

Availability, Performance and
Predictive Failure Monitoring

Ensure your key business tools such as email and Internet are functioning optimally.

Verification and Testing of Backup

Standard and Custom Reporting
Available to help you rationalize your IT spending, enabling you to make more informed business decisions.

Unlimited Helpdesk Support
Allows us to repair and maintain your network remotely.

On Site Support

For times when an engineer is needed on site to resolve an issue.

Scheduled Proactive Services Checklist
Keeps all covered devices current with the manufacturer’s best practice recommendations.

Proactive Cloud Maintenance
Avoid interfering with the productivity of your business.

Security Services
Anti-virus, firewall management, asset management and application compliance are all designed to ensure your network is safe and secure.
Real Time Support Management
The ability to view and change the Event Viewer, Services, Processes, Registry (editor), Environment Variables, Windows Password and more.

Real Time Monitoring
Lists a graphical view of CPU Load, Disk Space, Open TCP/IP ports, Network Configuration, Registry keys in use and Installed Applications without interrupting the user.

Live Chat
A technician can aid in the troubleshooting process.

Point to Point File Transfer
Uploading and downloading files directly to the device securely.

Blacklist Monitoring
Constantly evaluates the reputation of your email server with over 200 of the Internet’s blacklists and identifies potential email delivery issues.

Endpoint Security
Enterprise class solution for email worms, viruses, spyware and malware.

Environmental Monitoring
Detects changes in environmental conditions such as temperature, humidity, flood and smoke detection that could destroy network components in your server room.

Benefits

Discounted rate
On-site and off-site support for hardware and project work.

Equalized Monthly Payments

CIO Expertise (without the CIO price tag!)

Priority Response Time



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Contact Us

412.244.NETX (6389)

info@thenetxperts.com

1500 Ardmore Blvd, Ste 206

Pittsburgh, PA 15221