NETX Alert!

NET X Alert! is our flagship network monitoring software that provides availability, performance reporting, and service management to multiple customers from one central Web-based console. NET X Alert ! is a Linux-based application that provides 24x7 remote management with IT service support through proactive status, notification, escalation, and performance reporting for capacity planning and predictive analysis.

Technology Overview

Remotely monitors public and private IP without security re-configuration
Agent-based technology with N-tier architecture
Monitors TCP services, hardware metrics, generic logs
XML-based communication · Hierarchical views by location and/or device
Notification by email/pager
Security conscious design
Escalation management rules
Performance reporting for business and technical users

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Key Features

Bandwidth monitoring
- Track network utilization and define performance thresholds across WAN and LAN links.
Auto-discovery
- Easily auto-detects all network devices and standard network services within your customers infrastructures
SNMP monitoring
- Create custom services based on SNMP
Generic Log monitoring
- Monitors any application text log files
Notifications
- Configurable Notifications based on any triggers with escalation for user-defined thresholds are available via email and pager
System and OS level metrics
- Monitor all critical System and OS level metrics, such as: CPU, Hard Disk Drive (HDD), and SWAP usage levels
- Monitor active processes and/or Windows services o Configure notifications for specific events logged by the Windows® Event Viewer
- *Agents for the Linux, Windows® 2000, NT, 9x, Solaris (Sparc) and Novell operating system
TCP-IP services monitored
- Monitor all critical TCP/IP protocols (i.e. SMTP, HTTP, etc) and custom ports
Service status
- At-a-glance service status via easily understood icons, folder views and user defined thresholds
Enhanced reporting
- User defined reports that can be exported to PDF, and CSV formats and easily downloaded or e-mailed directly from the system
Optional Probe based monitoring
- Hardware based for more complex infrastructure
- Software based monitoring on smaller infrastructure
User defined device properties
- Customize the maintained properties of a device within NET X Alert !
Device notes
- Create time stamped notes on particular devices for trouble shooting purpose
Other features include:
- Distributed Architecture (Server, Appliance, agent)
- Auto-updating agents o XML data structure with SOAP communication over HTTPS
- Encrypted data transport
- Flexible permission levels
- Grouping and device/folder management

Advantage	Business Impact
24x7x365 monitoring	Expand your coverage with NET X Alert ! We Provide you with 24x7x365 monitoring at a minimum cost.
Peace of mind	Provide yourself with the peace of mind you deserve. With the help of NET X Alert ! we can be your network watchdog enabling you to focus on core business functions.
Notification of a failure	NET X Alert ! provides you with immediate notification of an alert status enabling IT staff to become proactive rather than reactive. As a back up, NET X Alert ! provides escalation notification in the event that the first notification is missed.
Notification of a threshold passing	By setting thresholds, NET Xperts has the ability to predict and eliminate problems before they ever affect your network. NET X Alert ! provides you with leading indicators to help you solve business-critical network performance problems before they become major issues
Provides historical data of the network	Whether you're expanding your business, rolling out a new application, or rationalizing your IT spending, you need the right information to make effective, strategic decisions that provide a proven, measurable return. NET X Alert ! provides your company with invaluable historical data regarding your network, enabling you to make informed business decisions.
Diagnose problems	Predict problems and eliminate them before they ever affect your network. NET X Alert ! provides you with leading indicators to help you solve your business-critical network performance problems before they become major issues.
Insurance policy	NET X Alert ! provides you with an "insurance policy" for your network. This inexpensive "policy" will save your company a fortune in emergency network problems.